Staff
Service
Craig Avant
Service
Jonathan Cushen
Service Consultant
Gary Varner
Service Director
Sales
Terrance Wray
Sales Manager
Jonathan Hollman
Sales
Wendell Gover
Sales
George Campbell
Sales
Mike King
Sales
Thaddeus Cole
Sales
Ivan Miller
Salesperson
Management
Marty Phillips
Operations Manager
Craig Avant
Service
Jun 30, 2022
Craig is great communication and ability to deliver in
Craig is great communication and ability to deliver in these challenging times. Thanks again Craig.
Jun 17, 2022
People friendly, service excellent.
People friendly, service excellent. I would recommend service department very very very very very much. ( 15 word minimum is too much)
Jun 15, 2022
Timely and quality service along with great customer
Timely and quality service along with great customer care. I feel very fortunate that I have Craig to rely on if/when something goes wrong.
Jun 13, 2022
ordering parts take to long, create an expensive
ordering parts take to long, create an expensive inconvenience, almost two weeks in my case.
Jun 10, 2022
Experience was over good .
Experience was over good . It was the receipt I had a problem with because I didn’t really see what I was paying for as far as the labor and part.
Terrance Wray
Sales Manager
May 19, 2022
Great management and sales team.
Great management and sales team. Feel like an extension of my man cave. Great staff
Apr 29, 2022
The service and professionalism was outstanding.
The service and professionalism was outstanding. The salesman was knowledgeable about the truck and its capabilities.
Apr 26, 2022
Best personal customer service out there.
Best personal customer service out there. With all the big chains it still feels like a family owned small business, which it has been since 1916!
Apr 04, 2022
I am so very pleased with the service provided by
I am so very pleased with the service provided by Terrance Wray. He listened to me and made sure that I was satisfied with everything concerning my car repairs. He kept his word regarding my vehicle, and that made such an impression on me. I will certainly recommend family and friends to Edward Chevrolet. God bless you and thank you so much for your excellent service.
Mar 31, 2022
Everyone was nice, knowledgeable and informative.
Everyone was nice, knowledgeable and informative. We were greeted with smiles and the purchase went smoothly
Jonathan Hollman
Sales
May 23, 2022
Mr. Holman, our salesman was professional, knowledgeable
Mr. Holman, our salesman was professional, knowledgeable and went the extra mile in helping us from start to finish complete the buying process.
May 21, 2022
Install cabin air filter that was 3years old and was very
Install cabin air filter that was 3years old and was very professional In his job.
May 11, 2022
Mr. Holman was professional, knowledgeable about the
Mr. Holman was professional, knowledgeable about the vehicle and extremely kind. He was attentive to our needs. He is the best sales person I have conducted business with.
May 10, 2022
Great people to deal with - made sure everything was
Great people to deal with - made sure everything was handled for me and assisted from start to finish
Mar 24, 2022
Very good service and the salesman really care about the
Very good service and the salesman really care about the customers I thank you for everything
Marty Phillips
Operations Manager
Jun 16, 2022
There was no contact from them for updates and when I
There was no contact from them for updates and when I would call they wouldn’t answer. I had been told that it would be ready in two weeks and two and half months later I had to go up there and find someone who then told me my car was ready. Not only was it ready it had been ready for a while.
May 10, 2022
Great people to deal with - made sure everything was
Great people to deal with - made sure everything was handled for me and assisted from start to finish
Apr 26, 2022
Best personal customer service out there.
Best personal customer service out there. With all the big chains it still feels like a family owned small business, which it has been since 1916!
Apr 15, 2022
Tonya is the best.
Tonya is the best. She is a problem solver. Very professional and reassuring. I felt like I was in good hands.
Apr 01, 2022
Excellent service.
Excellent service. Everyone is very friendly. Attentive to all needs. Made sure I was comfortable while waiting. Provided frequent updates.
Wendell Gover
Sales
Jun 30, 2022
I Really enjoyed the professionalism and promptness of
I Really enjoyed the professionalism and promptness of the entire staff. The sales experience was great!
Jun 24, 2022
good with you and when you are ready to bay a car he
good with you and when you are ready to bay a car he takes time
May 02, 2022
Good people, with good quality cars,trucks and suv, my
Good people, with good quality cars,trucks and suv, my sales rep was very friendly, very helpful and honest, great place to purchase A vehicle.
Apr 29, 2022
The service and professionalism was outstanding.
The service and professionalism was outstanding. The salesman was knowledgeable about the truck and its capabilities.
Apr 26, 2022
Best personal customer service out there.
Best personal customer service out there. With all the big chains it still feels like a family owned small business, which it has been since 1916!
George Campbell
Sales
May 19, 2022
Great management and sales team.
Great management and sales team. Feel like an extension of my man cave. Great staff
May 02, 2022
Good people, with good quality cars,trucks and suv, my
Good people, with good quality cars,trucks and suv, my sales rep was very friendly, very helpful and honest, great place to purchase A vehicle.
Apr 26, 2022
Best personal customer service out there.
Best personal customer service out there. With all the big chains it still feels like a family owned small business, which it has been since 1916!
Apr 12, 2022
Everyone was very friendly and willing to help.
Everyone was very friendly and willing to help. I appreciate the great experience with Edwards Chevrolet. My salesman was GREAT. George was friendly and helped me a lot. Keep up the great work!
Apr 07, 2022
Courteous, takes care of their needs and does what is in
Courteous, takes care of their needs and does what is in best interest for their customers.
Jonathan Cushen
Service Consultant
Jun 30, 2022
The customer service from the service department is
The customer service from the service department is excellent. They got us in, and took care of our issue in a very timely manner.
Jun 10, 2022
Had to wait on the part for about two weeks tech would
Had to wait on the part for about two weeks tech would not return calls after the 1st week
Jun 08, 2022
Car brought in for a recall that had expired.
Car brought in for a recall that had expired. Oil changed & advised to bring car in for regular oil consumption checks. If the replacement part was need, GM might help w cost but most expense I would have to pay. Several thousand dollars. When I checked w GM, they informed me that the part was replaced in 2021? Go Figure!
Jun 06, 2022
This was my first visit to Edwards Chevrolet and it was
This was my first visit to Edwards Chevrolet and it was great. The service tech. Was extremely nice and very punctual
Jun 04, 2022
Great customer services, they are concerned about getting
Great customer services, they are concerned about getting your vehicle done right the first time
Mike King
Sales
Jun 22, 2022
Michael King is going to be my favorite salesman.
Michael King is going to be my favorite salesman. I've purchased numerous cars from him and has never been disappointed.
Jun 05, 2022
This dealership work relentlessly to get you approve.
This dealership work relentlessly to get you approve. Great customer service and great service. Great people.
Apr 26, 2022
Best personal customer service out there.
Best personal customer service out there. With all the big chains it still feels like a family owned small business, which it has been since 1916!
Mar 02, 2022
Edward Chevrolet Downtown is very understanding and
Edward Chevrolet Downtown is very understanding and helpful with accommodating first time car buyers in Birmingham.
Feb 01, 2022
I love this Dealership they are the best I live doing...
I love this Dealership they are the best I live doing business with them this is my 3rd Camaro from them I would definitely recommend them and they have the best Salesmen Mr.King and Mr. George are the best .
Thaddeus Cole
Sales
Jun 26, 2022
I’ve purchased vehicles from Edwards Chevrolet in the
I’ve purchased vehicles from Edwards Chevrolet in the past and find this dealership to be very fair and honest. Just like my prior deals, my current purchase was a fair deal for both parties.
Jun 21, 2022
Everything was great!
Everything was great! I’m writing 15 words because they asked me. Lol. But everything was amazing
Feb 21, 2022
Edwards was extremely up front and quick to give me
Edwards was extremely up front and quick to give me exactly what I wanted. Their staff was extremely professional throughout the whole buying process and didn’t try to tack on anything extra at the end. If I’m living in Alabama and need a Chevy I will be going to Edwards for the rest of my life.
Feb 12, 2022
Friendly and polite .. I don’t understand why I would...
Friendly and polite .. I don’t understand why I would have to write 15 words
Feb 04, 2022
I had a great experience. The salesman and the entire...
I had a great experience. The salesman and the entire staff was professional and friendly. I have really been enjoying my new vehicle and I give this dealership 5 stars.
Gary Varner
Service Director
Jun 04, 2022
Great customer services, they are concerned about getting
Great customer services, they are concerned about getting your vehicle done right the first time
May 27, 2022
They do good work.
They do good work. They tell you what wrong with your car very friendly people
May 12, 2022
We were impressed with the attention to detail and
We were impressed with the attention to detail and friendly nature of the employees we interacted with.
May 12, 2022
Poor communication skills The Advisor gave misleading
Poor communication skills The Advisor gave misleading information! Technician was EXTREMELY RUDE when I sought answers about my vehicle! The employees at the Cashier window was unprofessional and not knowledgeable of what they should have known!!!! I would not be recommending anyone else to this business!!!
May 09, 2022
Just trying to see if you received my response about my
Just trying to see if you received my response about my visit to your dealership. And was wondering if I really can’t bring my truck back.
Ivan Miller
Salesperson
May 19, 2022
Great management and sales team.
Great management and sales team. Feel like an extension of my man cave. Great staff
May 19, 2022
There was slight body damage not noted in Internet
There was slight body damage not noted in Internet photos. General condition was not near what I was expecting. Had I been local, I would not have bought. I feel that I over paid, as I was in a rush and didn't have time to reevaluate after noting the condition. For several weeks we also found small problems that I wouldn't have expected with a dealership car. I paid dealer price and got the bad end of a private party gamble. Nice salesman, but overall disappointed in myself for doing business with this company.
Apr 25, 2022
It was Avery great experience thanks to my sales man I
It was Avery great experience thanks to my sales man I would definitely be recommend ing my friends and family thanks a lot.
Mar 17, 2022
It was nice ,friendly and helpful customer service
It was nice ,friendly and helpful customer service staff.They were very helpful and got me in and out and they also made sure I was satisfied.
Mar 08, 2022
Very good information about vehicle management services
Very good information about vehicle management services problem management software that provides information about your business