Staff

Service

Craig Avant

Craig Avant

Service
345 Reviews
View Bio
Jonathan Cushen

Jonathan Cushen

Service Consultant
35 Reviews
View Bio
Gary Varner

Gary Varner

Service Director
15 Reviews
View Bio

Sales

Terrance Wray

Terrance Wray

Sales Manager
180 Reviews
View Bio
Jonathan Hollman

Jonathan Hollman

Sales
169 Reviews
View Bio
George Campbell

George Campbell

Sales
115 Reviews
View Bio
Wendell Gover

Wendell Gover

Sales
113 Reviews
View Bio
Mike King

Mike King

Sales
103 Reviews
View Bio
Thaddeus Cole

Thaddeus Cole

Sales
83 Reviews
View Bio
Scott Rackstraw

Scott Rackstraw

General Sales Manager
68 Reviews
View Bio
Don Lyles

Don Lyles

Sales
66 Reviews
View Bio
Dewey Allen

Dewey Allen

Sales Manager
56 Reviews
View Bio
Judson Halbrooks

Judson Halbrooks

Sales Representative

Certified
45 Reviews
View Bio

Management

Marty Phillips

Marty Phillips

General Manager
139 Reviews
View Bio
Craig Avant

Craig Avant

Service
Recent Reviews

Jun 15, 2021

Dealership Rating
Employee Rating

Making the appointment for a oil change was very simple....

Making the appointment for a oil change was very simple. The service advisor was great. The drive in line was clean. All employees was nice and respectful. Overall I had a great experience at Edwards Chevrolet and I will be returning for future service.

Jun 15, 2021

Dealership Rating
Employee Rating

I’m not sure the service writers name but he was...

I’m not sure the service writers name but he was extremely helpful and extremely nice. He explained everything perfectly. I highly recommend the service department. I like being able to make an appointment.

Jun 15, 2021

Dealership Rating
Employee Rating

Great service and reasonable prices . Didn’t take long...

Great service and reasonable prices . Didn’t take long for them to do my oil change and the check out process was smooth as well.

Jun 11, 2021

Dealership Rating
Employee Rating

Very pleased with Craig Avant Do not have time to...

Very pleased with Craig Avant Do not have time to write twenty five words. You should not require this. It would be better if you did not keep the car all day.

Jun 09, 2021

Dealership Rating
Employee Rating

Edwards Chevrolet Downtown provides outstanding service....

Edwards Chevrolet Downtown provides outstanding service. The staff is very professional and treat customers very friendly. They solved my Chevy Traverse issues in a prompt manner. I love this dealership.

View More Reviews on DealerRater
Terrance Wray

Terrance Wray

Sales Manager
Contact Me
Dealership Experience 21 years 4 months
Industry Experience 29 years 5 months
Recent Reviews

Jun 09, 2021

Dealership Rating
Employee Rating

Great place to buy a car. I've never seen a dealership...

Great place to buy a car. I've never seen a dealership that appreciates a good pricing debate. My buying experience was a lot of fun!

May 26, 2021

Dealership Rating
Employee Rating

Great dealership with customer service and team members...

Great dealership with customer service and team members who work to find what you are looking for at the best deal. Highly recommend! This dealership really goes the extra mile and that is why I will be back.

May 25, 2021

Dealership Rating
Employee Rating

I was there for a recall on my car. I would imagine it...

I was there for a recall on my car. I would imagine it went well, however I'm not a mechanic. Jonathan and Dewanna were friendly.

May 18, 2021

Dealership Rating
Employee Rating

Hassle free sales experience, knowledgeable sales staff...

Hassle free sales experience, knowledgeable sales staff of the product, features and benefits. The closing went smooth in the finance office with disclosures. Finally, introduction to the service department.

May 18, 2021

Dealership Rating
Employee Rating

Please with the service and quality of the sales team....

Please with the service and quality of the sales team. Ivan Miller did a great job helping me get the vehicle of my choice at a great price.

View More Reviews on DealerRater
Jonathan Hollman

Jonathan Hollman

Sales
Recent Reviews

Jun 18, 2021

Dealership Rating
Employee Rating

Great service!! Very friendly staff!! My car was detailed...

Great service!! Very friendly staff!! My car was detailed and cleaned to perfection. I would definitely recommend buying a car from this dealership. Mr. Hollman took great care in making sure I was comfortable with my purchase.

Jun 16, 2021

Dealership Rating
Employee Rating

A very pleasant experience dealing with Edwards & my...

A very pleasant experience dealing with Edwards & my salesman & their staff. Very happy with the car. Their website was helpful also. Thanks for your help Jonathan!

Jun 09, 2021

Dealership Rating
Employee Rating

This dealership is everything from the time u drive up...

This dealership is everything from the time u drive up till the time they approve you n drive off. They are really helpful on helping you make a decision.

May 25, 2021

Dealership Rating
Employee Rating

I was there for a recall on my car. I would imagine it...

I was there for a recall on my car. I would imagine it went well, however I'm not a mechanic. Jonathan and Dewanna were friendly.

May 05, 2021

Dealership Rating
Employee Rating

Good dealership, friendly. Knowledgeable and experienced...

Good dealership, friendly. Knowledgeable and experienced at sales. Stuck with me throughout the sale. Getting me the information that was needed. Introduced me to the service department.

View More Reviews on DealerRater
Marty Phillips

Marty Phillips

General Manager
Dealership Experience 24 years 6 months
Industry Experience 50 years 6 months
Worked in and around the automobile business since the age of thirteen. I also assist our customers with their automobile, home and life insurance needs. Please call me or come in and let me give you a VIP experience.
Recent Reviews

Jun 04, 2021

Dealership Rating
Employee Rating

I have had a good experience working with your sales and...

I have had a good experience working with your sales and service department over the years. I would have given a five start rating if your employees were more friendly.

Jun 01, 2021

Dealership Rating
Employee Rating

I I I I I I I I I I I I I I I I I I I I I think they did...

I I I I I I I I I I I I I I I I I I I I I think they did great.

May 23, 2021

Dealership Rating
Employee Rating

No reflection on the dealers this is about the body shop...

No reflection on the dealers this is about the body shop only. There’s a lack of communication from the body shop and work services is very poor bumper is not connected to the car.

May 19, 2021

Dealership Rating
Employee Rating

I’m a six-time repeat customer at Edwards Chevrolet....

I’m a six-time repeat customer at Edwards Chevrolet. Prompt attention, friendly people, excellent service from my salesman, “Gawjus” George Campbell, from the General Sales Manager, Scott Rackstraw, from the finance manager, John Nowak, to my clean up man, Travis Suttle, and their whole team! Thank you!

May 18, 2021

Dealership Rating
Employee Rating

Hassle free sales experience, knowledgeable sales staff...

Hassle free sales experience, knowledgeable sales staff of the product, features and benefits. The closing went smooth in the finance office with disclosures. Finally, introduction to the service department.

View More Reviews on DealerRater
George Campbell

George Campbell

Sales
Contact Me
Dealership Experience 18 years 4 months
Industry Experience 18 years 4 months
Recent Reviews

Jun 17, 2021

Dealership Rating
Employee Rating

Third and fourth car from George. We’ll definitely be...

Third and fourth car from George. We’ll definitely be back for more when we need another . Love the service and people at Edwards Chevy

Jun 02, 2021

Dealership Rating
Employee Rating

The service was great and George Campbell went above and...

The service was great and George Campbell went above and beyond to make our experience pleasant. I will return for my next vehicle purchase. Everyone was so pleasant.

May 23, 2021

Dealership Rating
Employee Rating

We had a great experience. George delivered our new...

We had a great experience. George delivered our new Silverado truck to our home it was so easy. George is family to us. This is our 8th vehicle we have purchased from George at Edwards Chevrolet.

May 19, 2021

Dealership Rating
Employee Rating

I’m a six-time repeat customer at Edwards Chevrolet....

I’m a six-time repeat customer at Edwards Chevrolet. Prompt attention, friendly people, excellent service from my salesman, “Gawjus” George Campbell, from the General Sales Manager, Scott Rackstraw, from the finance manager, John Nowak, to my clean up man, Travis Suttle, and their whole team! Thank you!

May 18, 2021

Dealership Rating
Employee Rating

I recently had my car serviced and craig my service...

I recently had my car serviced and craig my service advisor is the best. Have been dealing with him along time and I trust him completely. He keeps me informed on what my truck needs and how long I can go without getting a particular service. He is very friendly and genuine!

View More Reviews on DealerRater
Wendell Gover

Wendell Gover

Sales
Contact Me
Dealership Experience 5 years 2 months
Industry Experience 15 years 6 months
Recent Reviews

Jun 13, 2021

Dealership Rating
Employee Rating

Hey!! I bought my first car from Mr.Gover and I had an...

Hey!! I bought my first car from Mr.Gover and I had an amazing experience. I highly recommend Mr.Gover and he works wonders!! HIGHLY APPRECIATED!! HIGHLY RECOMMENDED !! HE IS THE MAN TO GO TO!! Thank you Mr.Gover for everything you’ve done. You’ve been so patient and helpful with me I can’t do anything but thank you!! You’re definitely #1 on my list!! He is the man with the plan!! Thank you!

May 25, 2021

Dealership Rating
Employee Rating

Jim and Wendell were both excellent. Top shelf from start...

Jim and Wendell were both excellent. Top shelf from start to finish. Could not have asked for a better buying experience. I will recommend Edwards Chevrolet to all of my friends and family.

May 09, 2021

Dealership Rating
Employee Rating

I got my car, Wendell Gover was great and pushed hard for...

I got my car, Wendell Gover was great and pushed hard for us. Thanks to Scott Racksaw for seeing it my way as much as he could.

Apr 27, 2021

Dealership Rating
Employee Rating

I love their services, the employees are very...

I love their services, the employees are very professional with their work, Edward's Chevrolet is the best dealer ever, I wouldn't have it any other way.

Mar 28, 2021

Dealership Rating
Employee Rating

This dealership is the best, I would not have it any...

This dealership is the best, I would not have it any other way, the employees here are amazing, I'm dealing with this dealership for life.

View More Reviews on DealerRater
Mike King

Mike King

Sales
Contact Me
Dealership Experience 18 years 11 months
Industry Experience 27 years 1 months
I HAVE BEEN IN SALE FOR OVER 42 YEARS , MY CALLING IS HELPING PEOPLE AND GIVING THEM A REASON TO SMILE. VERY RELIGION AND LOVE SPORTS "BUT LOVE PEOPLE THE MOST
Recent Reviews

Jun 04, 2021

Dealership Rating
Employee Rating

I have had a good experience working with your sales and...

I have had a good experience working with your sales and service department over the years. I would have given a five start rating if your employees were more friendly.

Jun 03, 2021

Dealership Rating
Employee Rating

Service to vehicle was completed and without a long delay...

Service to vehicle was completed and without a long delay allowing me to continue with my already busy day. I will be happy to recommend

May 23, 2021

Dealership Rating
Employee Rating

I am VERY much so satisfied with the level of customer...

I am VERY much so satisfied with the level of customer service received at this dealership. The entire staff is nothing short of amazing and the salesman that I have there are no words for how appreciative I am for their assistance with my purchase.

May 18, 2021

Dealership Rating
Employee Rating

Hassle free sales experience, knowledgeable sales staff...

Hassle free sales experience, knowledgeable sales staff of the product, features and benefits. The closing went smooth in the finance office with disclosures. Finally, introduction to the service department.

Mar 31, 2021

Dealership Rating
Employee Rating

We arrived at Edwards Chevrolet an hour before closing...

We arrived at Edwards Chevrolet an hour before closing time. Everyone was so accommodating and told us to take our time. It was the best car experience we have ever had.

View More Reviews on DealerRater
Thaddeus Cole

Thaddeus Cole

Sales
Recent Reviews

Jun 15, 2021

Dealership Rating
Employee Rating

I’m not sure the service writers name but he was...

I’m not sure the service writers name but he was extremely helpful and extremely nice. He explained everything perfectly. I highly recommend the service department. I like being able to make an appointment.

Jun 09, 2021

Dealership Rating
Employee Rating

Mr. Cole was very attentive to my needs vs my wants & was...

Mr. Cole was very attentive to my needs vs my wants & was straight forward. I appreciate him being a man of integrity !! Ms. Warmley was very attentive to my needs & listened to my concerns a big help!!

May 26, 2021

Dealership Rating
Employee Rating

Great dealership with customer service and team members...

Great dealership with customer service and team members who work to find what you are looking for at the best deal. Highly recommend! This dealership really goes the extra mile and that is why I will be back.

May 09, 2021

Dealership Rating
Employee Rating

I got my car, Wendell Gover was great and pushed hard for...

I got my car, Wendell Gover was great and pushed hard for us. Thanks to Scott Racksaw for seeing it my way as much as he could.

Apr 08, 2021

Dealership Rating
Employee Rating

Great salesman, good conversation. Would one hundred...

Great salesman, good conversation. Would one hundred percent recommend. He got me in and out with no delays. Made sure everything was great before I pulled.

View More Reviews on DealerRater
Scott Rackstraw

Scott Rackstraw

General Sales Manager
Contact Me
Dealership Experience 3 years 7 months
Industry Experience 28 years 2 months
I grew up as an Army Brat. We lived all over the country and spent 3 years in Germany. I settled in Trussville Alabama and have been in the automobile business since 1993. I am married (25 years) to Connie and have a daughter named Brinkley. I have over 20 years experience with GM dealerships and am enjoying being a part of the Edwards Chevrolet team. We live in Trussville.
Recent Reviews

May 26, 2021

Dealership Rating
Employee Rating

Great dealership with customer service and team members...

Great dealership with customer service and team members who work to find what you are looking for at the best deal. Highly recommend! This dealership really goes the extra mile and that is why I will be back.

May 21, 2021

Dealership Rating
Employee Rating

I started at Edwards Chevrolet Downtown because simply...

I started at Edwards Chevrolet Downtown because simply they had the vehicle I was interested in. That vehicle was sold to someone else, but I stayed at Edwards Chevrolet bc of the customer service I got from my salesman, Judson. He exceeded every expectation that I came in with. He worked hard for me. He did not try persuade me. He merely listened to what was important to me and gave me every option at his disposal. He impressed me with his knowledge of the vehicles, the features and even the history of the company. I was less than impressed with management of this company, but can honestly say Judson made up for what they lacked. I would return just to do business with Mr. Halbrooks. First class service.

May 19, 2021

Dealership Rating
Employee Rating

I’m a six-time repeat customer at Edwards Chevrolet....

I’m a six-time repeat customer at Edwards Chevrolet. Prompt attention, friendly people, excellent service from my salesman, “Gawjus” George Campbell, from the General Sales Manager, Scott Rackstraw, from the finance manager, John Nowak, to my clean up man, Travis Suttle, and their whole team! Thank you!

May 18, 2021

Dealership Rating
Employee Rating

Hassle free sales experience, knowledgeable sales staff...

Hassle free sales experience, knowledgeable sales staff of the product, features and benefits. The closing went smooth in the finance office with disclosures. Finally, introduction to the service department.

May 09, 2021

Dealership Rating
Employee Rating

I got my car, Wendell Gover was great and pushed hard for...

I got my car, Wendell Gover was great and pushed hard for us. Thanks to Scott Racksaw for seeing it my way as much as he could.

View More Reviews on DealerRater
Don Lyles

Don Lyles

Sales
Contact Me
Dealership Experience 25 years 10 months
Industry Experience 37 years 5 months
Recent Reviews

May 23, 2021

Dealership Rating
Employee Rating

I am VERY much so satisfied with the level of customer...

I am VERY much so satisfied with the level of customer service received at this dealership. The entire staff is nothing short of amazing and the salesman that I have there are no words for how appreciative I am for their assistance with my purchase.

May 13, 2021

Dealership Rating
Employee Rating

Extremely courteous service. No doubt that I will return....

Extremely courteous service. No doubt that I will return. I was impressed by the teamwork effort to make sure I was satisfied. Superb sales team!

Sep 09, 2020

Dealership Rating
Employee Rating

I have been doing business with Edward Chevrolet since...

I have been doing business with Edward Chevrolet since back in the 90s. So that should tell you how satisfied i am with there business. I still deal with them because i think they are very friendly and fair

Jul 22, 2020

Dealership Rating
Employee Rating

Edwards always has great service! The team is helpful and...

Edwards always has great service! The team is helpful and are quick to get my car done. They’re very straight forward and honest with their work. Highly recommend!

May 18, 2020

Dealership Rating
Employee Rating

Good ss bervice nice dependable people .scottmckee was...

Good ss bervice nice dependable people .scottmckee was very helpful with the service plus don Kyle's. Is a good sells person thank you very much.

View More Reviews on DealerRater
Dewey Allen

Dewey Allen

Sales Manager
Recent Reviews

Apr 15, 2021

Dealership Rating
Employee Rating

Service was Fast and everyone I talked with was very...

Service was Fast and everyone I talked with was very professional and friendly. I will definitely recommend Edwards Chevrolet to my friends and family. Thanks for your service.

Mar 04, 2021

Dealership Rating
Employee Rating

The entire team at Edwards Chevrolet in downtown...

The entire team at Edwards Chevrolet in downtown Birmingham are consummate professionals and friendly and very good at their jobs. I couldn’t be happier with my purchase and can’t wait to visit them again!

Feb 04, 2021

Dealership Rating
Employee Rating

I had my oil change I didn't have to wait long my...

I had my oil change I didn't have to wait long my technician was great he told me some added things things my car will need the next time it was service so I can know what to expect

Sep 24, 2020

Dealership Rating
Employee Rating

Thad was a pleasure to work with, he was determined to...

Thad was a pleasure to work with, he was determined to get me the vehicle I wanted and was dedicated to make it happen and he did just that! I highly recommend anyone looking to purchase a new vehicle to go see Thad! The entire staff was friendly and went above a beyond to make me and my son comfortable. From Mr. Mike getting snacks for my son to Mr. Dewey making sure I was taken care of in the service department. I am truly satisfied with the service and care I received from Thad Cole and the entire Edward Chevrolet team!

Sep 16, 2020

Dealership Rating
Employee Rating

My visit to Edwards was a good experience, the staff was...

My visit to Edwards was a good experience, the staff was friendly,courteous, and helpful the pricing was comparable to other dealers, the waiting time was a little too long, but a overall good experience

View More Reviews on DealerRater
Judson Halbrooks

Judson Halbrooks

Sales Representative

45 Reviews
Certified
Recent Reviews

Jun 04, 2021

Dealership Rating
Employee Rating

Everyone was extremely helpful, knowledgeable, and...

Everyone was extremely helpful, knowledgeable, and friendly. Overall I had a great experience. I would recommend Edwards Chevrolet to anyone. I love my new truck!

May 31, 2021

Dealership Rating
Employee Rating

Judson did a great job! Great service and communication....

Judson did a great job! Great service and communication. Will be buying more vehicles from him. He even delivered it to me on a weekend.

May 21, 2021

Dealership Rating
Employee Rating

I started at Edwards Chevrolet Downtown because simply...

I started at Edwards Chevrolet Downtown because simply they had the vehicle I was interested in. That vehicle was sold to someone else, but I stayed at Edwards Chevrolet bc of the customer service I got from my salesman, Judson. He exceeded every expectation that I came in with. He worked hard for me. He did not try persuade me. He merely listened to what was important to me and gave me every option at his disposal. He impressed me with his knowledge of the vehicles, the features and even the history of the company. I was less than impressed with management of this company, but can honestly say Judson made up for what they lacked. I would return just to do business with Mr. Halbrooks. First class service.

May 11, 2021

Dealership Rating
Employee Rating

Awesome experience! Every detail was explained in...

Awesome experience! Every detail was explained in detail. Would definitely recommend Judson to a friend if they are in the market for a new vehicle,

May 01, 2021

Dealership Rating
Employee Rating

I've been talking myself out of a new truck for years....

I've been talking myself out of a new truck for years. Jud made the dreaded buying process as painless as possible, even staying 2 hours after close to make sure everything was perfect! You better bet that we'll make this our first stop with the next truck! Thanks again!

View More Reviews on DealerRater
Jonathan Cushen

Jonathan Cushen

Service Consultant
Dealership Experience 2 years 8 months
Industry Experience 3 years 8 months
Recent Reviews

Jun 17, 2021

Dealership Rating
Employee Rating

Edwards Chevrolet downtown has a great atmosphere with...

Edwards Chevrolet downtown has a great atmosphere with kind courteous people whom checks to see has you been seen or taking care of by anyone if not they ask how can they help u and that means a lot

Jun 15, 2021

Dealership Rating
Employee Rating

Service was prompt and as promised People were very...

Service was prompt and as promised People were very professional Glad to have bought my truck Edwards Chevrolet and would recommend them as a dealer to anyone

Jun 10, 2021

Dealership Rating
Employee Rating

The process was easy. Oil changed and tires rotated...

The process was easy. Oil changed and tires rotated without a lot of hassle. The entire group from start to finish treated me with respect.

Jun 09, 2021

Dealership Rating
Employee Rating

Great place to buy a car. I've never seen a dealership...

Great place to buy a car. I've never seen a dealership that appreciates a good pricing debate. My buying experience was a lot of fun!

Jun 04, 2021

Dealership Rating
Employee Rating

I was so blessed to have Jonathan in the service...

I was so blessed to have Jonathan in the service department to go above the calling of his job to assist me with the understanding of the problem my car was having. As soon as I can I will be shopping with Edward's Chevrolet because he won my trust. Thanks again for the care that was given..

View More Reviews on DealerRater
Gary Varner

Gary Varner

Service Director
Dealership Experience 6 years 2 months
Industry Experience 42 years 11 months
Recent Reviews

Jun 17, 2021

Dealership Rating
Employee Rating

Great service and labor provided from this service...

Great service and labor provided from this service department, 100% happy with all the services this company has provided over the past few years , highly recommend, and referred all family and friends, thanks for all your hard work and dedication , excellent customer service and communication

Jun 15, 2021

Dealership Rating
Employee Rating

Making the appointment for a oil change was very simple....

Making the appointment for a oil change was very simple. The service advisor was great. The drive in line was clean. All employees was nice and respectful. Overall I had a great experience at Edwards Chevrolet and I will be returning for future service.

Jun 11, 2021

Dealership Rating
Employee Rating

Very pleased with Craig Avant Do not have time to...

Very pleased with Craig Avant Do not have time to write twenty five words. You should not require this. It would be better if you did not keep the car all day.

Jun 09, 2021

Dealership Rating
Employee Rating

Mr. Cole was very attentive to my needs vs my wants & was...

Mr. Cole was very attentive to my needs vs my wants & was straight forward. I appreciate him being a man of integrity !! Ms. Warmley was very attentive to my needs & listened to my concerns a big help!!

Jun 04, 2021

Dealership Rating
Employee Rating

I have had a good experience working with your sales and...

I have had a good experience working with your sales and service department over the years. I would have given a five start rating if your employees were more friendly.

View More Reviews on DealerRater

Contact Us

  • This field is for validation purposes and should be left unchanged.
  • Find the Right Person

    Connect with one of our top rated specialists.
    Judson Halbrooks
    Terrance Wray
    Don Lyles
    Powered By DealerRater
    Show Our Specialists Hide Our Specialists
    Judson Halbrooks

    Judson Halbrooks

    Sales Representative

    45 Reviews
    Terrance Wray

    Terrance Wray

    Sales Manager

    180 Reviews
    Don Lyles

    Don Lyles

    Sales

    66 Reviews
    Dewey Allen

    Dewey Allen

    Sales Manager

    56 Reviews
    Jonathan Hollman

    Jonathan Hollman

    Sales

    169 Reviews
    George Campbell

    George Campbell

    Sales

    115 Reviews
    Mike King

    Mike King

    Sales

    103 Reviews
    Wendell Gover

    Wendell Gover

    Sales

    113 Reviews
    Thaddeus Cole

    Thaddeus Cole

    Sales

    83 Reviews
    Scott Rackstraw

    Scott Rackstraw

    General Sales Manager

    68 Reviews