Staff
Service
Craig Avant
Service
Jonathan Cushen
Service Consultant
Gary Varner
Service Director
Sales
Terrance Wray
Sales Manager
Jonathan Hollman
Sales
George Campbell
Sales
Wendell Gover
Sales
Mike King
Sales
Thaddeus Cole
Sales
Scott Rackstraw
General Sales Manager
Don Lyles
Sales
Dewey Allen
Sales Manager
Judson Halbrooks
Sales Representative
Management
Marty Phillips
General Manager
Craig Avant
Service
Jun 15, 2021
Making the appointment for a oil change was very simple....
Making the appointment for a oil change was very simple. The service advisor was great. The drive in line was clean. All employees was nice and respectful. Overall I had a great experience at Edwards Chevrolet and I will be returning for future service.
Jun 15, 2021
I’m not sure the service writers name but he was...
I’m not sure the service writers name but he was extremely helpful and extremely nice. He explained everything perfectly. I highly recommend the service department. I like being able to make an appointment.
Jun 15, 2021
Great service and reasonable prices . Didn’t take long...
Great service and reasonable prices . Didn’t take long for them to do my oil change and the check out process was smooth as well.
Jun 11, 2021
Very pleased with Craig Avant Do not have time to...
Very pleased with Craig Avant Do not have time to write twenty five words. You should not require this. It would be better if you did not keep the car all day.
Jun 09, 2021
Edwards Chevrolet Downtown provides outstanding service....
Edwards Chevrolet Downtown provides outstanding service. The staff is very professional and treat customers very friendly. They solved my Chevy Traverse issues in a prompt manner. I love this dealership.
Terrance Wray
Sales Manager
Jun 09, 2021
Great place to buy a car. I've never seen a dealership...
Great place to buy a car. I've never seen a dealership that appreciates a good pricing debate. My buying experience was a lot of fun!
May 26, 2021
Great dealership with customer service and team members...
Great dealership with customer service and team members who work to find what you are looking for at the best deal. Highly recommend! This dealership really goes the extra mile and that is why I will be back.
May 25, 2021
I was there for a recall on my car. I would imagine it...
I was there for a recall on my car. I would imagine it went well, however I'm not a mechanic. Jonathan and Dewanna were friendly.
May 18, 2021
Hassle free sales experience, knowledgeable sales staff...
Hassle free sales experience, knowledgeable sales staff of the product, features and benefits. The closing went smooth in the finance office with disclosures. Finally, introduction to the service department.
May 18, 2021
Please with the service and quality of the sales team....
Please with the service and quality of the sales team. Ivan Miller did a great job helping me get the vehicle of my choice at a great price.
Jonathan Hollman
Sales
Jun 18, 2021
Great service!! Very friendly staff!! My car was detailed...
Great service!! Very friendly staff!! My car was detailed and cleaned to perfection. I would definitely recommend buying a car from this dealership. Mr. Hollman took great care in making sure I was comfortable with my purchase.
Jun 16, 2021
A very pleasant experience dealing with Edwards & my...
A very pleasant experience dealing with Edwards & my salesman & their staff. Very happy with the car. Their website was helpful also. Thanks for your help Jonathan!
Jun 09, 2021
This dealership is everything from the time u drive up...
This dealership is everything from the time u drive up till the time they approve you n drive off. They are really helpful on helping you make a decision.
May 25, 2021
I was there for a recall on my car. I would imagine it...
I was there for a recall on my car. I would imagine it went well, however I'm not a mechanic. Jonathan and Dewanna were friendly.
May 05, 2021
Good dealership, friendly. Knowledgeable and experienced...
Good dealership, friendly. Knowledgeable and experienced at sales. Stuck with me throughout the sale. Getting me the information that was needed. Introduced me to the service department.
Marty Phillips
General Manager
Jun 04, 2021
I have had a good experience working with your sales and...
I have had a good experience working with your sales and service department over the years. I would have given a five start rating if your employees were more friendly.
Jun 01, 2021
I I I I I I I I I I I I I I I I I I I I I think they did...
I I I I I I I I I I I I I I I I I I I I I think they did great.
May 23, 2021
No reflection on the dealers this is about the body shop...
No reflection on the dealers this is about the body shop only. There’s a lack of communication from the body shop and work services is very poor bumper is not connected to the car.
May 19, 2021
I’m a six-time repeat customer at Edwards Chevrolet....
I’m a six-time repeat customer at Edwards Chevrolet. Prompt attention, friendly people, excellent service from my salesman, “Gawjus” George Campbell, from the General Sales Manager, Scott Rackstraw, from the finance manager, John Nowak, to my clean up man, Travis Suttle, and their whole team! Thank you!
May 18, 2021
Hassle free sales experience, knowledgeable sales staff...
Hassle free sales experience, knowledgeable sales staff of the product, features and benefits. The closing went smooth in the finance office with disclosures. Finally, introduction to the service department.
George Campbell
Sales
Jun 17, 2021
Third and fourth car from George. We’ll definitely be...
Third and fourth car from George. We’ll definitely be back for more when we need another . Love the service and people at Edwards Chevy
Jun 02, 2021
The service was great and George Campbell went above and...
The service was great and George Campbell went above and beyond to make our experience pleasant. I will return for my next vehicle purchase. Everyone was so pleasant.
May 23, 2021
We had a great experience. George delivered our new...
We had a great experience. George delivered our new Silverado truck to our home it was so easy. George is family to us. This is our 8th vehicle we have purchased from George at Edwards Chevrolet.
May 19, 2021
I’m a six-time repeat customer at Edwards Chevrolet....
I’m a six-time repeat customer at Edwards Chevrolet. Prompt attention, friendly people, excellent service from my salesman, “Gawjus” George Campbell, from the General Sales Manager, Scott Rackstraw, from the finance manager, John Nowak, to my clean up man, Travis Suttle, and their whole team! Thank you!
May 18, 2021
I recently had my car serviced and craig my service...
I recently had my car serviced and craig my service advisor is the best. Have been dealing with him along time and I trust him completely. He keeps me informed on what my truck needs and how long I can go without getting a particular service. He is very friendly and genuine!
Wendell Gover
Sales
Jun 13, 2021
Hey!! I bought my first car from Mr.Gover and I had an...
Hey!! I bought my first car from Mr.Gover and I had an amazing experience. I highly recommend Mr.Gover and he works wonders!! HIGHLY APPRECIATED!! HIGHLY RECOMMENDED !! HE IS THE MAN TO GO TO!! Thank you Mr.Gover for everything you’ve done. You’ve been so patient and helpful with me I can’t do anything but thank you!! You’re definitely #1 on my list!! He is the man with the plan!! Thank you!
May 25, 2021
Jim and Wendell were both excellent. Top shelf from start...
Jim and Wendell were both excellent. Top shelf from start to finish. Could not have asked for a better buying experience. I will recommend Edwards Chevrolet to all of my friends and family.
May 09, 2021
I got my car, Wendell Gover was great and pushed hard for...
I got my car, Wendell Gover was great and pushed hard for us. Thanks to Scott Racksaw for seeing it my way as much as he could.
Apr 27, 2021
I love their services, the employees are very...
I love their services, the employees are very professional with their work, Edward's Chevrolet is the best dealer ever, I wouldn't have it any other way.
Mar 28, 2021
This dealership is the best, I would not have it any...
This dealership is the best, I would not have it any other way, the employees here are amazing, I'm dealing with this dealership for life.
Mike King
Sales
Jun 04, 2021
I have had a good experience working with your sales and...
I have had a good experience working with your sales and service department over the years. I would have given a five start rating if your employees were more friendly.
Jun 03, 2021
Service to vehicle was completed and without a long delay...
Service to vehicle was completed and without a long delay allowing me to continue with my already busy day. I will be happy to recommend
May 23, 2021
I am VERY much so satisfied with the level of customer...
I am VERY much so satisfied with the level of customer service received at this dealership. The entire staff is nothing short of amazing and the salesman that I have there are no words for how appreciative I am for their assistance with my purchase.
May 18, 2021
Hassle free sales experience, knowledgeable sales staff...
Hassle free sales experience, knowledgeable sales staff of the product, features and benefits. The closing went smooth in the finance office with disclosures. Finally, introduction to the service department.
Mar 31, 2021
We arrived at Edwards Chevrolet an hour before closing...
We arrived at Edwards Chevrolet an hour before closing time. Everyone was so accommodating and told us to take our time. It was the best car experience we have ever had.
Thaddeus Cole
Sales
Jun 15, 2021
I’m not sure the service writers name but he was...
I’m not sure the service writers name but he was extremely helpful and extremely nice. He explained everything perfectly. I highly recommend the service department. I like being able to make an appointment.
Jun 09, 2021
Mr. Cole was very attentive to my needs vs my wants & was...
Mr. Cole was very attentive to my needs vs my wants & was straight forward. I appreciate him being a man of integrity !! Ms. Warmley was very attentive to my needs & listened to my concerns a big help!!
May 26, 2021
Great dealership with customer service and team members...
Great dealership with customer service and team members who work to find what you are looking for at the best deal. Highly recommend! This dealership really goes the extra mile and that is why I will be back.
May 09, 2021
I got my car, Wendell Gover was great and pushed hard for...
I got my car, Wendell Gover was great and pushed hard for us. Thanks to Scott Racksaw for seeing it my way as much as he could.
Apr 08, 2021
Great salesman, good conversation. Would one hundred...
Great salesman, good conversation. Would one hundred percent recommend. He got me in and out with no delays. Made sure everything was great before I pulled.
Scott Rackstraw
General Sales Manager
May 26, 2021
Great dealership with customer service and team members...
Great dealership with customer service and team members who work to find what you are looking for at the best deal. Highly recommend! This dealership really goes the extra mile and that is why I will be back.
May 21, 2021
I started at Edwards Chevrolet Downtown because simply...
I started at Edwards Chevrolet Downtown because simply they had the vehicle I was interested in. That vehicle was sold to someone else, but I stayed at Edwards Chevrolet bc of the customer service I got from my salesman, Judson. He exceeded every expectation that I came in with. He worked hard for me. He did not try persuade me. He merely listened to what was important to me and gave me every option at his disposal. He impressed me with his knowledge of the vehicles, the features and even the history of the company. I was less than impressed with management of this company, but can honestly say Judson made up for what they lacked. I would return just to do business with Mr. Halbrooks. First class service.
May 19, 2021
I’m a six-time repeat customer at Edwards Chevrolet....
I’m a six-time repeat customer at Edwards Chevrolet. Prompt attention, friendly people, excellent service from my salesman, “Gawjus” George Campbell, from the General Sales Manager, Scott Rackstraw, from the finance manager, John Nowak, to my clean up man, Travis Suttle, and their whole team! Thank you!
May 18, 2021
Hassle free sales experience, knowledgeable sales staff...
Hassle free sales experience, knowledgeable sales staff of the product, features and benefits. The closing went smooth in the finance office with disclosures. Finally, introduction to the service department.
May 09, 2021
I got my car, Wendell Gover was great and pushed hard for...
I got my car, Wendell Gover was great and pushed hard for us. Thanks to Scott Racksaw for seeing it my way as much as he could.
Don Lyles
Sales
May 23, 2021
I am VERY much so satisfied with the level of customer...
I am VERY much so satisfied with the level of customer service received at this dealership. The entire staff is nothing short of amazing and the salesman that I have there are no words for how appreciative I am for their assistance with my purchase.
May 13, 2021
Extremely courteous service. No doubt that I will return....
Extremely courteous service. No doubt that I will return. I was impressed by the teamwork effort to make sure I was satisfied. Superb sales team!
Sep 09, 2020
I have been doing business with Edward Chevrolet since...
I have been doing business with Edward Chevrolet since back in the 90s. So that should tell you how satisfied i am with there business. I still deal with them because i think they are very friendly and fair
Jul 22, 2020
Edwards always has great service! The team is helpful and...
Edwards always has great service! The team is helpful and are quick to get my car done. They’re very straight forward and honest with their work. Highly recommend!
May 18, 2020
Good ss bervice nice dependable people .scottmckee was...
Good ss bervice nice dependable people .scottmckee was very helpful with the service plus don Kyle's. Is a good sells person thank you very much.
Dewey Allen
Sales Manager
Apr 15, 2021
Service was Fast and everyone I talked with was very...
Service was Fast and everyone I talked with was very professional and friendly. I will definitely recommend Edwards Chevrolet to my friends and family. Thanks for your service.
Mar 04, 2021
The entire team at Edwards Chevrolet in downtown...
The entire team at Edwards Chevrolet in downtown Birmingham are consummate professionals and friendly and very good at their jobs. I couldn’t be happier with my purchase and can’t wait to visit them again!
Feb 04, 2021
I had my oil change I didn't have to wait long my...
I had my oil change I didn't have to wait long my technician was great he told me some added things things my car will need the next time it was service so I can know what to expect
Sep 24, 2020
Thad was a pleasure to work with, he was determined to...
Thad was a pleasure to work with, he was determined to get me the vehicle I wanted and was dedicated to make it happen and he did just that! I highly recommend anyone looking to purchase a new vehicle to go see Thad! The entire staff was friendly and went above a beyond to make me and my son comfortable. From Mr. Mike getting snacks for my son to Mr. Dewey making sure I was taken care of in the service department. I am truly satisfied with the service and care I received from Thad Cole and the entire Edward Chevrolet team!
Sep 16, 2020
My visit to Edwards was a good experience, the staff was...
My visit to Edwards was a good experience, the staff was friendly,courteous, and helpful the pricing was comparable to other dealers, the waiting time was a little too long, but a overall good experience
Judson Halbrooks
Sales Representative
Jun 04, 2021
Everyone was extremely helpful, knowledgeable, and...
Everyone was extremely helpful, knowledgeable, and friendly. Overall I had a great experience. I would recommend Edwards Chevrolet to anyone. I love my new truck!
May 31, 2021
Judson did a great job! Great service and communication....
Judson did a great job! Great service and communication. Will be buying more vehicles from him. He even delivered it to me on a weekend.
May 21, 2021
I started at Edwards Chevrolet Downtown because simply...
I started at Edwards Chevrolet Downtown because simply they had the vehicle I was interested in. That vehicle was sold to someone else, but I stayed at Edwards Chevrolet bc of the customer service I got from my salesman, Judson. He exceeded every expectation that I came in with. He worked hard for me. He did not try persuade me. He merely listened to what was important to me and gave me every option at his disposal. He impressed me with his knowledge of the vehicles, the features and even the history of the company. I was less than impressed with management of this company, but can honestly say Judson made up for what they lacked. I would return just to do business with Mr. Halbrooks. First class service.
May 11, 2021
Awesome experience! Every detail was explained in...
Awesome experience! Every detail was explained in detail. Would definitely recommend Judson to a friend if they are in the market for a new vehicle,
May 01, 2021
I've been talking myself out of a new truck for years....
I've been talking myself out of a new truck for years. Jud made the dreaded buying process as painless as possible, even staying 2 hours after close to make sure everything was perfect! You better bet that we'll make this our first stop with the next truck! Thanks again!
Jonathan Cushen
Service Consultant
Jun 17, 2021
Edwards Chevrolet downtown has a great atmosphere with...
Edwards Chevrolet downtown has a great atmosphere with kind courteous people whom checks to see has you been seen or taking care of by anyone if not they ask how can they help u and that means a lot
Jun 15, 2021
Service was prompt and as promised People were very...
Service was prompt and as promised People were very professional Glad to have bought my truck Edwards Chevrolet and would recommend them as a dealer to anyone
Jun 10, 2021
The process was easy. Oil changed and tires rotated...
The process was easy. Oil changed and tires rotated without a lot of hassle. The entire group from start to finish treated me with respect.
Jun 09, 2021
Great place to buy a car. I've never seen a dealership...
Great place to buy a car. I've never seen a dealership that appreciates a good pricing debate. My buying experience was a lot of fun!
Jun 04, 2021
I was so blessed to have Jonathan in the service...
I was so blessed to have Jonathan in the service department to go above the calling of his job to assist me with the understanding of the problem my car was having. As soon as I can I will be shopping with Edward's Chevrolet because he won my trust. Thanks again for the care that was given..
Gary Varner
Service Director
Jun 17, 2021
Great service and labor provided from this service...
Great service and labor provided from this service department, 100% happy with all the services this company has provided over the past few years , highly recommend, and referred all family and friends, thanks for all your hard work and dedication , excellent customer service and communication
Jun 15, 2021
Making the appointment for a oil change was very simple....
Making the appointment for a oil change was very simple. The service advisor was great. The drive in line was clean. All employees was nice and respectful. Overall I had a great experience at Edwards Chevrolet and I will be returning for future service.
Jun 11, 2021
Very pleased with Craig Avant Do not have time to...
Very pleased with Craig Avant Do not have time to write twenty five words. You should not require this. It would be better if you did not keep the car all day.
Jun 09, 2021
Mr. Cole was very attentive to my needs vs my wants & was...
Mr. Cole was very attentive to my needs vs my wants & was straight forward. I appreciate him being a man of integrity !! Ms. Warmley was very attentive to my needs & listened to my concerns a big help!!
Jun 04, 2021
I have had a good experience working with your sales and...
I have had a good experience working with your sales and service department over the years. I would have given a five start rating if your employees were more friendly.
