The work was completed pretty fast. Overall I am satisfied with the work performed, but I did notice a small crack in the dash after the service.
Very courteous and understanding. They seemed to care about the customer, not just about the job. Great example of professionalism and treating people like they are family.
Ivan Miller was great at helping me get the car I wanted. Thanks, Ivan
Good dealership, friendly. Knowledgeable and experienced at sales. Stuck with me throughout the sale. Getting me the information that was needed. Introduced me to the service department.
Great service department. Quick and easy. I will use them again very soon or when I have a problem. The pricing was good too for the visit.
I've been talking myself out of a new truck for years. Jud made the dreaded buying process as painless as possible, even staying 2 hours after close to make sure everything was perfect! You better bet that we'll make this our first stop with the next truck! Thanks again!
I recommend those looking for a new or used car to go see the sales reps at Edward Chevrolet. They are very knowledgeable about the vehicle they show you, they are professional and they treat you like family.
Very professional and don’t play games when it comes to repairs or shopping for vehicles
The service was excellent and completed in a timely manner. The service advisor, Cheryl is always very courteous and professional. Cheryl ensures that your experience is always a pleasant one.
Excellent Customer Service . Do a great job notify you of any type recalls on the vehicle. Very swift to get in/out with no long wait time.
Good Customer Service and the job was done fast
All needed services. They also took care of my recall...with excellent customer service...I was very well pleased with the service
Everyone was so helpful and friendly at Edward’s. The time frame quoted for my repairs was accurate as well. I will definitely recommend the service department.
I love their services, the employees are very professional with their work, Edward's Chevrolet is the best dealer ever, I wouldn't have it any other way.
Time and quality of work.
My daughter‘s vehicle had an issue late on a Friday (and she was in from out of town and needed to leave). They were able to diagnose and fixed the problem in just a couple of hours, and even gave us recommendations on where to eat while we did have to wait.
Jonathan Cushen takes care of all my needs for both my vehicles. He goes the extra mile to make sure that I’m completely satisfied. Always enjoy my time visiting with Edward Chevrolet Downtown
Has great service. The sales team are very helpful and professional. This is my second car I purchased from Edward Chevrolet. The repair team was very patient with me and nice. The service I received was great
My salesman Wendell was awesome!!!
Convenient and they will get you there and back. They are friendly and will do whatever you want
Very very good and fast very good service I will always be there for my services and I brought my last few cars and trucks from their it's the place to go
The service was excellent, the service representative was informative and had great customer service. I was aware of the situation of my vehicle at all time. I felt like that I was honor as the customer because of he great customer service that was provided. Thanks!
Craig Avant is a great service writer!!! He always answers any question about warranty, recalls and repairs!! If I need a copy of an old invoice he will send it to me ASAP!! He makes sure our vehicles are in and out in a timely manor!! Craig is a great asset to Jefferson county and to Edwards Chevrolet!! I appreciate all his dedication and hard work!! Craig is irreplaceable!!
The quality of work was great. The labor rates thought were high. Craig was super nice. The work was 100%. The problem was repaired and working properly now.
Great service. Judson was very knowledgeable and helpful throughout the buying process. The dealership was able to accommodate some of my requests and we came to an agreement quickly.
Waiting for recall service. I hope very much that the dealership will call me very soon. I am waiting for a call from Edwards. Thank you.
This was service at it's absolute finest. Judson is top notch and easy to talk with. The team at Edwards had everything ready to go and did it quickly! As hassle free as you can get. Highly recommend and will be using them again!!
Fast and friendly service from the sales men and service department
Very friendly and fast service.
Excellent customer service
Wendell Gover as your salesman
The service was fantastic. Judson was there to answer any question I had during the buying process. He was very patient and understanding with my family and I. Would recommend the dealership and him to anyone hunting for a vehicle!
Service was Fast and everyone I talked with was very professional and friendly. I will definitely recommend Edwards Chevrolet to my friends and family. Thanks for your service.
Great people and knowledgeable in service. Friendly and get to the bottom of my issue
Wonderful place! Phenomenal staff! Brandon Chapman was a joy to work with! He kept me informed throughout the process! My car looked amazing when it came out of the body shop!
Very recommended, friendly, helpful, and trusting
I had a great experience buying my 2020 Chevy Impala at Edwards Chevrolet- I wouldn’t hesitate to recommend Edwards to anyone. Ask for George Campbell!
Well I'll be 70 in a couple months and it's the most honest group of people in any kind of business let alone a car automobile business. They're so far much better than any other dealership there's no comparison none integrity fun fast too fast I'd rather hang around a little while I make friends with my salesman I'm still friends with my salesman. And I mean real friends. If the public knew how truly Great Edward Chevrolet downtown is there would be a line all the way past the freeway just to get in ...
I always receive great service from Edwards 280. Randy, Chris and Allen are so knowledgable and helpful. Everyone is friendly and welcoming.
Craig was super helpful and they got my tires rotated and balanced quick and fast even though I was a walk in. Price point was great. Will definitely be using them in the future.
Super nice staff. Makes sure you get great service.
Service was great very happy Satisfied was very happy with everything service department was excellent transportation and customer service Good Good Good Good Very Good Good
Craig and Bryant in service and rentals, were so helpful and down to earth. This was such a positive experience!♥️🙌🏼😎
First class service and great prices First class service and great prices Allow for fewer words please Allow for fewer words please Great service great
Everything was quick, sweet, and available to pick up. They gave me a curtesy ride home and kept in touch with me about the car.
I would recommend purchasing a vehicle from this location.
Great salesman, good conversation. Would one hundred percent recommend. He got me in and out with no delays. Made sure everything was great before I pulled.
I love Edwards Chevrolet Craig Service Department and Doug in Parts Department are the best Great dealership I have been dealing with them off and on since 1998 ..
I was very pleased with the service I received from everyone I came in contact with at Edwards. They were friendly, prompt and made the whole experience easy, conveient, and hassle free. Everhthing I could have asked for. FIVE STARS
Excellent customer service! Very professional and knowledgeable about the automotive buying experience. Handled business in a very timely manner. I would recommend Edward Chevrolet downtown to everyone!
Overall, great experience. Vehicle looks great. StateFarm can be somewhat difficult to deal with, Brandon and team handled it very well. Thank you very much!
Easy to schedule, friendly professional staff.
Best service in town would recommend to anyone friendly staff one of the best experience with a dealership can express my gratitude for the staff and service
Professional, neat and friendly atmosphere in which I like to do business.
We arrived at Edwards Chevrolet an hour before closing time. Everyone was so accommodating and told us to take our time. It was the best car experience we have ever had.
My visit was actually at the 280 location. The customer lounge was very clean and comfortable. My truck was taken back at the exact time of the appointment and finished no longer than thirty minutes later. The staff followed COVID 19 protocol. Overall, a very pleasant visit. I recommend Edwards Chevrolet for all your service needs.
Edwards Chevrolet offered great service. They were very friendly and informative. I would recommend them to anyone who were in need of quality service to their vehicles
The best service team in the business. Always thorough and fast.
All your mechanical needs.
This dealership is the best, I would not have it any other way, the employees here are amazing, I'm dealing with this dealership for life.
Enjoyed my car buying experience with Edward's. All staff was nice and helpful. The number I was told on the phone was the actual number the car was sold to me phone. Love that!
Staff was very helpful on helping me find the right vehicle for me . And showing me how to operate all the new options. Also the sales manager was very helpful!
Had a great experience with Jonathan. We discussed my best options and I will be back for future maintenance!! The service and care are the best
I loved the service they were awesome and I will be coming back. They made sure my car was in good shape before they gave it back to me
Awesome, expeditious and safe customer service in the service department. Also Mr. Michael King was knowledgeable of the 2021 Malibu that I'm enjoying tremendously.
Great service and follow up from Lee Edwards, Marty Phillips, and our salesman, Judson. That’s all that’s all that’s all that’s all
Edwards have good service and good people.
Excellent service great people
My experience at Edward Chevrolet I will rate it a 8/10. the atmosphere was very friendly and professional. Although they said it will take 2 days before they can check my car... it was actually 4 days longer.
We had a wonderful experience at Edwards Chevrolet! We will definitely be back and send our friends and family! Great day made better with this team of people!
Great honest service at a fair price. Highly recommend!
Judson Halbrooks made every step easy and stress free he kept us updated through the whole buying process we highly recommend him for all your truck or car needs
The employees at this dealership we’re very friendly and happy to help out. They were able to complete the work on my vehicle in just a few hours and I haven’t had any problems with my vehicle since then
Service and sales department
They get straight to business they keep you well informed and do not pressure you in to other services you do not need at the time. They are efficient and I never have any issues when I take my car to get serviced
The service was awesome an quick. This is the first time I ha e received this type of service at Edward's in my 7 years
I recommend Wendell Gover to be your car salesman. He was friendly and professional. He was very transparent and honest about everything. Lastly, the loan process was easy and fast. I would definitely recommend all my family and friends to Edward Chevrolet.
Their courteous service department and the short time it took to get my car serviced.
Professionalism, respect, & the upmost salesmanship
Repaired a couple items that were needing attention in my Silverado 2500 Diesel. Very satisfied with the results. Going back in another month for brake service.
Great service, friendly customer service,nice environment, will always shop with Edward chevrolet out standing,loyal, dependable, caring, clean, nice, awesome, lovely, kind, durable, ell
The person is very polite and will help you in any way that he can. He will also adhere to your needs in the purchase.
Truly had a great experience in the total process. I will recommend for all buying experience. I will come back in the future. Thank you
YES they were nice took care of my car. In and out
Great to do business with.
The entire team at Edwards Chevrolet in downtown Birmingham are consummate professionals and friendly and very good at their jobs. I couldn’t be happier with my purchase and can’t wait to visit them again!
Service was excellent and fast step by step dedication from Rachel making this buying experience exceptional. Rachel kept me involved and aware of everthing. I couldn't ask for more. Unless it was free.
Great sales and service departments. They have extremely knowledgeable and highly professional sales people. Service department had very friendly and well trained personnel. Definitely would recommend 👌
The staff that I interacted with was friendly, courteous and helpful in the services that we needed. Will recommend to others to use for services
Greeted with excellence, listen to what it was was in for service for in warranty issue with windshield glass along with a video that I took. Have scheduled a windshield replacement or silicone in seal replacement for the coming week. Excellent service couldn’t ask for anything better.
Mr. Gary was very courteous and professional. He got me taken care of in a timely manner. I would use Edward Chevrolet to service my car anytime.
The service team is the best I have ever experienced. They are so courteous and personable, and they always keep me posted on their progress.
Had a really good experience with the service department
I love the friendliness of their employees and the service is great it's been my favorite for a very long time...I am now 70 years old probably been using Edwards close to 50 years... they give great pricing on service..!
Nolan got me in quick and was super responsive about updating me. He also advised me about how important it was to monitor the fix, which was under warranty, so felt like it was all about great and honest service! I can’t comment on quality of work. Time will have to answer that one for me.
This is mr.and Mrs Willie James Rudolph wendell gover is outstanding sellsmen I have purchased 3 vehicles from I highly recommend him to anyone hes the best sellsmen Edward chevrolet have period
Great people and great process. Helped me make the right decisions and get the car placed on insurance. Walked me through the price lists well.
Great, accommodating service. They went above and beyond to help me with an issue that arose from another dealership. I highly recommended this dealership due your service needs.
I would like to thank Judson, Jim, John and the entire Edwards team for the outstanding buying experience. I truly appreciate your patience and efforts in making this a successful transaction.
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