Customer Testimonials
Craig is friendly and made me feel at home...
It's was very timely and courtesy moment but it was Cold in the waiting room but other than that it was Good 😊😊😊.
Great customer service!!
they were very nice and helpful an they really made me feel comfortable
The Service Team was courteous and efficient. They were very kind, prompt and made me feel as thought I had been a longtime customer.
I have been doing business whatever Chevrolet since I moved here from California. I have purchased three cars through them and they have done all my servicing. they have always done a good job and serve as me well.
We were impressed with the attention to detail and friendly nature of the employees we interacted with.
Mr. Holman was professional, knowledgeable about the vehicle and extremely kind. He was attentive to our needs. He is the best sales person I have conducted business with.
Great people to deal with - made sure everything was handled for me and assisted from start to finish
they are real good working men they help you get the kind of car that you want .. and I like it I will refer my friends to Edward Chevrolet i give them a A+
Epdwsrds Chevrolet is very convenient and pro:uses excellent service. Everyone shows professionalism at every position in the service department. I will continue to come here
The server Dept was great and the people were just great I will always be greatul
Craig Avant has always been of great assistance. The service was performed lightning quick. Very pleased.
I felt like they were concerned and had my best interest at heart.
Good people, with good quality cars,trucks and suv, my sales rep was very friendly, very helpful and honest, great place to purchase A vehicle.
Very good service. The female employee who handles intake in the service department does a great job and is knowledgeable about automobiles.
The service and professionalism was outstanding. The salesman was knowledgeable about the truck and its capabilities.
I had my car in the body shop foe repairs and they did a great job!
Quality service Friendly staff wifi to assist while waiting
I have my car in the shop there and have received excellent service with a pleasant attitude and nice customer service keep the good wrk up!
he was very professional
I took my car there to be fixed(unscheduled) they worked me in between their scheduled cars and got me going. I'm thankful for their helpfulness.
Best personal customer service out there. With all the big chains it still feels like a family owned small business, which it has been since 1916!
It was Avery great experience thanks to my sales man I would definitely be recommend ing my friends and family thanks a lot.
Johnathan was my service advisor, through a few hiccups he remained proffesiona, communicated well and made me feel like his sole focus was on my expexperience and timely delivery of my ZL1 Camaro. Highly recomend edwards chevrolet downtown and I dedefinitely reconmend johnathan as your service advisor.
professionalism and quality service.
Service was excellent. I got on the schedule with little notice and got my truck back the same day.
Very professional & nice people to serve the customers. I would recommend this business to others.
Johnathan is still fantastic I am pleased with the service I have received so far.
Great Customer Service!
Edwards has great customer service. Everyone that I have come in contact with are friendly, professional individuals. Thanks for being who you are and talking care of your customers.
Tonya is the best. She is a problem solver. Very professional and reassuring. I felt like I was in good hands.
Johnathan gave prompt service and kept me in the loop the entire time highly recommend Edward’s Chevrolet downtown. ASK FOR JOHNATHN.
Had a great experience, I look forward to doing business again in the future. I highly recommend this dealership.
Every time I've came to Edward's Chevrolet never had a problem until yesterday. I set up an appointment for a oil change and air in the gas line so they told me I had to leave my car overnight. But they called me the same day and said that my car was ready, I was surprised they did it so fast. Just to get down there and they fixed the air in the gas tank but didn't do the oil change and then told me that I didn't say anything about a oil change. Now I'...
Everyone was very friendly and willing to help. I appreciate the great experience with Edwards Chevrolet. My salesman was GREAT. George was friendly and helped me a lot. Keep up the great work!
When making an appointment stay in the service department. You will get your service vehicle back quicker.
My salesman was the absolute best! He took the time to “hear” exactly what I was looking to purchase and made my car buying experience such a smooth and stress free experience!
I received fast and efficient service.
the time you have to wait. and courtesy of the staff and very friendly. l
The sales consultant Wendell Gover was honest and straightforward, really helped me out, my opinion, he's A darn good sales man...
Courteous, takes care of their needs and does what is in best interest for their customers.
This Location is very convenient and not far away, And Jonathan is always friendly, The service that I had done was done in a timely manner.
I am so very pleased with the service provided by Terrance Wray. He listened to me and made sure that I was satisfied with everything concerning my car repairs. He kept his word regarding my vehicle, and that made such an impression on me. I will certainly recommend family and friends to Edward Chevrolet. God bless you and thank you so much for your excellent service.
The service team at Edwards was very helpful and accommodating. Ms. Tonya went above and beyond to help me with my transmission problem.
Schedule an Maintenance appointment, I was in and out in no time. I love the work that they provide! Superb!
The price was too high they price rate need to be lower in order to get more customers check your price rate thank you
Excellent service. Everyone is very friendly. Attentive to all needs. Made sure I was comfortable while waiting. Provided frequent updates.
The staff was nice pretty straightforward people they gave you options overall great experience with this family owned business
Helps you to find the right car for your needs at the best deal!
Everyone was nice, knowledgeable and informative. We were greeted with smiles and the purchase went smoothly
I enjoyed my experience with Edward Chevrolet quick in and good customer service I will return
Courteous and extremely professional staff. Seamless purchasing process. Tyrone Silmon asked what was important to me and found me a car with my requirements.
Hello and good evening Edward Chevrolet my experience was a good one the service manager was up to par on directing and finding my problem and solving it inadequate time and I appreciate that very much could have been a little costly but nevertheless I'm appreciative of the service.
Great service! Employees are welcoming. Mechanics were able to help provide routine service for my car in a brief and efficient manner.
1st time to get service done. Was an easy process and friendly staff. Quick turnaround time
Great salesperson,great financial person .My experience with everyone involved was much better than I had thought it would be.
Great and prompt service! Would definitely refer this Service Dept. Tonya was very knowledgeable and helpful.
Craig Avant got me in on time and did what he said he could do.
Very good service and the salesman really care about the customers I thank you for everything
Great job with my service as always. Wait time was great. That why I chose Edward's for my auto needs.
nice customer service, excellent staff, thank you for helping me get my vehicle. Att. Jose luis 😀
Great salesman helped me thru the entire process and was in constant contact with me throughout the whole buying process.Highly recommend this dealership and it was a out of state purchase for me as well
I have bought vehicles from several dealerships through the years but I have never dealt with a dealership like Edwards. They are super supportive, eager to assist with any issue and very accommodating. Jonathan has always been my service advisor and he does a great job. Johnathan Holman is my sales rep and he calls me every six months or so just to check on me. I will purchase there again.
I had a very difficult time trying to make an appointment to get my oil changed
I appreciate the free oil changes with vehicle purchase....
Service is great always on top of things. If anything is going to need repair before long they let you know. Recommend when work is needed.
It was nice ,friendly and helpful customer service staff.They were very helpful and got me in and out and they also made sure I was satisfied.
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Great experience. Craig was awesome. Easy appointment! I was taken in right on time and all work finished timely and accurately.
Excellent service. They got me on and out within a day for a warranty concern.
Best Service I've experienced in a long time great service department. 👍 in the Southeast.
I recommend Edward Chevrolet downtown, because you went above and beyond AND God did use you, and God blessed us with a very, very nice truck. Not only a nice truck, but a new truck. Your hospitality it's out the roof. Your generosity is on point. Your customer service is the bomb! Also, Thad our sales representative is a nice man of God, he showed us that he care. He was and is sincere. Edward's Chevrolet did make us feel welcomed, and they are just really nice people. Thank youuuuu God Thank you Lord Jesus then Thank you ...
At my recent appointment, the staff was helpful, friendly and new why I was there. The service work was done quickly, and I was on my way in under an hour!
We are always impressed with the excellence and kindness displayed at this dealership. We will continue to highly recommend them.
A friendly staff ,work was completed in quick time they very knowledgeable
Craig Avant and the mechanic Mike M. we're great. They are direct and eager to do the right things.
Best Chevy car service center in Birmingham. They had me in and out in 30 minutes.
The service writer Craig was very helpful and quick to respond and meet my needs. He took time to explain all aspects and waited on me alone without juggling between customers with perfection
The service is great, especially Mr. Gary Varner, the service director. He is extremely helpful and informative to get the work done. He is very professional in all aspects. Very appreciative of his work.
quick service good work, service guy wasn't pushy
The body repair shop was helpful when I had my car taken there.
Tonya is great. She gets me in1keeping me fully abreast of everything-she gets me out. I have no complaints regarding her service…
They took excellent care of me and even better of my vehicle. The service was extremely prompt with high quality work and Customer service
Craig is always professional and knowledgeable. He truly makes my visit to the dealership comfortable.
Clean place too bring Your vehicle, they are very Helpful and Yes they keep vehicle going 👍
Very good information about vehicle management services problem management software that provides information about your business
the work.is done in a timely manner very professional .and reasonable would recommend to friends
Service is quick and consistent. There is a shuttle if you work close. Contrary to the website, they do not wash your vehicle. They did call me ahead of time, so I was not surprised.
Craig was wonderful. From out of state and our steering wheel was frozen. Thank you!
We received excellent customer service from the entire staff. They got us right in to the service department, diagnosed our problem and had us back on the road in 24 hours. Thank you Edwards Chevrolet
The service people are very friendly and treat you with respect and kindness and always thank you for coming to Edwards Chevrolet
I will recommend Edward Chevrolet to all my family and friends because they make sure you get just what you're looking for and the service is great.
Edward Chevrolet Downtown is very understanding and helpful with accommodating first time car buyers in Birmingham.
In a time that it’s impossible to find what you are looking for much less at a great price, I would highly recommend Terrance, George and the team at Edward Chevrolet. Nothing but professional, honest and knowledgeable.
My driver's side windshield wiper stopped working, I was able to get an appt and met with Craig. Wasn't sure if the repair would be covered but it was; more importantly though was my interaction with Craig he was cool, professional and respectable of my time. I wasn't sure it would be fixed in time as I had a plane to catch at noon but I was able to get in at 7p and leave before 10p. Everyone should deal with Craig!
I a recall. The agent took my information and got the job done while I waited. It didn't take long and the check out was fast and easy. They also did a quick car check and give me their findings.
Very courteous and professional atmosphere. Extremely helpful personnel. I felt like they had my best interest in mind.
Nice service great salesman he was very insightful. Customer service was a 10 also they had my on site
So far so good. I'm still dealing with them on assistance with glove dept in car.
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