Customer Testimonials

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Facebook Jan 28, 2023

Love all my people at Edwards Chevrolet downtown.

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DealerRater Jan 28, 2023

Good customer service a good service writer and nice people with good work experience thanks

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DealerRater Jan 28, 2023

My experience was Top notch. Everybody was extremely friendly. I felt comfortable explaining my issues.

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DealerRater Jan 28, 2023

Good service quality work nice intelligent people completed the job. Pure professional work. Completed the job correctly.

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Facebook Jan 27, 2023

good customer service when I take my car to be service, and each time I purchased a car the salesman was wonderful George and Don. thanks ❤️

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Facebook Jan 26, 2023

Great team and great service!

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DealerRater Jan 26, 2023

My service manager,Ellen was quite helpful not to mention the mechanic and transport driver that took me home. I am really appreciative of the attention and time given not only to me but my vehicle as well! Great service department!

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Facebook Jan 25, 2023

wonderful service! Always a pleasure

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DealerRater Jan 24, 2023

Friendly Professional Prompt and Reasonable. Knowledgeable technicians and the intake process is impeccable. Thanks for making the car experience enjoyable

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Facebook Jan 23, 2023

great service everyone was helpful.

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DealerRater Jan 21, 2023

The dealer did everything to help me find exactly what my wife wanted.friendly and helpful.

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DealerRater Jan 20, 2023

Both George and Joe were absolute professionals! Would purchase from Edward's Chevrolet again if they were the representatives I would work with. Thank you for the great experience in most part because of them.

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DealerRater Jan 20, 2023

Hi! This is Louis. I purchased the car. I have purchased 5 cars from Edward's Downtown.

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Facebook Jan 19, 2023

Amazing service 👍👍 fast, friendly, and helpful.

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DealerRater Jan 19, 2023

EC was efficient in taking care of my car and ensuring the required maintenance was performed. Team was polite and attentive.

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Facebook Jan 18, 2023

$125 for an oil change is crazy with no tire rotation and you are no longer able to choose the person who services your vehicle...not happy at all

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DealerRater Jan 18, 2023

Verry courteous and professional. Did job very well. Completed on time.would recommend to anyone.

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DealerRater Jan 18, 2023

I've enjoyed doing business with Edwards Chevrolet. They are kind, and I love my new car.

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DealerRater Jan 17, 2023

They let you know exactly what you need and all the things that you need and they have great tone of boys and great conversation I will always be there price just a little steep but it'll be okay 👍

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DealerRater Jan 16, 2023

Excellent service I received. And will tell my friends about my experience. I'm enjoying my new ride.

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DealerRater Jan 15, 2023

Great dealership with great customer service. Ellen Edwards is a great service adviser and always keeps you informed of the progress of service being done.

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DealerRater Jan 14, 2023

Very nice , they really wanted to sell me a truck, other dealerships were not helpful! We fall done a great job. Would recommend Edwards to anyone who needs a vehicle.

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DealerRater Jan 14, 2023

Excellent experience George Cambell out did his self great great salesman . Brought the car to us no one does that now days made my wife feel like a super star . Ricky smith went above and beyond to take care of a couple of issues and Daniel Martin the mechanic who took a personal interest in fixing the issues with the suburban. And did an excellent job. Edwards Chevrolet down town is the place I will send all of my friends and business associates to purchase their vehicles from now on thank y’all for taking care of us this is ...

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DealerRater Jan 14, 2023

Johnathan Holman is an awesome salesman. Our vehicle purchasing experience was wonderful !!! They are great!!

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Facebook Jan 12, 2023

Customer centered service is second to none!

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Facebook Jan 12, 2023

Edward's chevrolet is the place to go when you want your vehicle repaired correctly

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DealerRater Jan 10, 2023

They are very good at service job. My car is enjoyed being safe drive. Great service with great attention to detail. Took care of my needs and my vehicle

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Facebook Jan 9, 2023

Super sales and service department. Very friendly and courteous staff. Great selection of new and used cars.

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DealerRater Jan 8, 2023

Extremely pleased with the service received. Rick took really good care of me and my repair was completed a day ahead of schedule. Would highly recommend to anyone with a GM vehicle.

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DealerRater Jan 7, 2023

I’m really enjoying my encore and thank you VERY MUCH to Mr. Rodney Burnes

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Facebook Jan 2, 2023

the staff n workers r very nice they got me taken Care of with my car I highly recommend them to anybody go n get a Chevrolet

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DealerRater Jan 2, 2023

Edward Chevrolet has been around for years I have never did business with them before until I purchase my new Silverado the service was top tier been missing out for years

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DealerRater Jan 2, 2023

Very professional and personable. I appreciate Thaddeus for taking time and be patient. His willingness to provide the best customer experience will be the reason why I will be a return customer.

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Facebook Jan 1, 2023

The best Edwards in BHam. I drive all the way from Chelsea (30-35 min) for their customer service!!

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DealerRater Jan 1, 2023

Great service with great attention to detail. Took care of my needs and my vehicle

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DealerRater Dec 31, 2022

Verify professional helpful and had the repair completed in a timely manner. Im a repeat customer

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Facebook Dec 29, 2022

good people doing their job to put you in the car your wanting

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Facebook Dec 29, 2022

Do good clean job and in a safe environments

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DealerRater Dec 29, 2022

I think this dealership is very under handing making repairs to people car that the parts don't need to replace,I will not recommend this dealership to any I was quoted a price quoted a price and have the quote in writing then when they finish my car they added another $150 on to the price that was very deceiving and very underhanded

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DealerRater Dec 27, 2022

Great service I make an appointment for 7am they take care of and usually my truck is serviced within the hour

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DealerRater Dec 24, 2022

The service at Edwards Chevrolet was excellent. Communication was excellent. Repaired my vehicle in a timely fashion.

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Facebook Dec 23, 2022

Super nice folks! Excellent customer service!

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DealerRater Dec 23, 2022

Service was great and on time. Craig was very professional and kept me informed on repairs needed

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DealerRater Dec 22, 2022

The service was excellent and I will recommend Edwards Chevrolet Downtown location to my family and friends.

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DealerRater Dec 22, 2022

I’ve purchased 3 new trucks in the past 3 years. I always receive prompt professional service without all the hassle that most car dealerships put you through. I purchased all 3 of the new trucks from George Campbell and he is hands down the best car salesman that I’ve every dealt with.

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Facebook Dec 21, 2022

Will coleman was great. He was determined and very patient. Overall everybody had excellent customer service.

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Facebook Dec 21, 2022

Excellent service that was done on my vehicle and courteous service.

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DealerRater Dec 19, 2022

friendly service. Johnathan is an exceptional considerate salesman. I will definitely send my friends to him for their car buying needs!

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Facebook Dec 18, 2022

excellent work done on my car and good customer service.

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DealerRater Dec 17, 2022

Great customer service was provided by the service department and repairs were completed in a timely manner

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Facebook Dec 16, 2022

professional courteous service. Prompt. purchased my car in March 2022, Tyrone Silmon was on his way to a meeting and paused to say Hello. Hot fresh coffee!

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Facebook Dec 16, 2022

They are very timely and very professional

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DealerRater Dec 16, 2022

It needs a new look, I believe it will attract more customers. Also a larger selection of vehicles

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Facebook Dec 15, 2022

The people who work there are ALWAYS kind, knowledgeable, respectful and caring.

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Facebook Dec 15, 2022

fast, convenient and courteous service

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Facebook Dec 15, 2022

Yes, I would recommend Edward's Chevrolet because they are convenient location for me. My car was service at the time of the appointment and the price was reasonable. Great customer service everyone was courtesy and friendly. Great experience 👍

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DealerRater Dec 15, 2022

This is a great dealership wouldn't take my car no where else everyone is so friendly

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Facebook Dec 11, 2022

The best service I’ve had from any dealership 👍

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DealerRater Dec 10, 2022

Its convenient service people are helpful, mechanics are skilled and I will definitely come back

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DealerRater Dec 9, 2022

The staff was very friendly and extremely efficient. I app reacúñate their attention to detail

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Facebook Dec 8, 2022

WENDELL WAS AWESOME!!!WE WERE TAKEN GOOD CARE OF! WENDELL GOT US A CAR WE WANTED AT A GREAT PRICE!!

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DealerRater Dec 8, 2022

Very friendly and accommodating! We had an appt to look at a specific vehicle and Mr Holman had the vehicle ready and waiting and even already had a route mapped out! Very kind and patient and courteous! Would highly recommend Mr Holman and this dealership!

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DealerRater Dec 8, 2022

Wendell was amazing! the customer service was outstanding! I would go back and buy another!

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DealerRater Dec 7, 2022

Everything went good. I don't think I will be able to afford a 100 oil change.

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DealerRater Dec 7, 2022

Whenever I needed my vehicle repaired or just an oil change Edward's chevrolet is the first place I think of that does an outstanding job

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Facebook Dec 6, 2022

Timely, very friendly , no pressure about needed repair., showed me the worn out part , suggest what it does and why it needed replacing.

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DealerRater Dec 6, 2022

I don’t live in Birmingham and called this dealership asking them to find a new car for me. It took George many hours and such expertise to track one down and get it to me, but George’s persistence and professionalism won the day!

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DealerRater Dec 6, 2022

Everyone was very helpful and nice. Terrence Wray and George Campbell made the experience easy. I would definitely recommend this dealership to family and friends

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DealerRater Dec 5, 2022

I really appreciate how intentional this dealership is. Ellen was great with my service last week.

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Facebook Dec 4, 2022

Rodney Burnes took extra Time and Courtesy showing us all the features and details for our new truck. Rodney gave us extra care and attention to what we asked for. I haven’t had a truck for 26 years. I’ve been shopping for a new vehicle over several months. I would highly recommend Rodney and Edwards Chevrolet. I was looking for a trail boss and the same day I contacted Edwards Chevy they went and picked the one I wanted and brought it to the location for my visit. We ended up with the 2023 trail boss. I completely love it . ...

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DealerRater Dec 3, 2022

Great kind staffing,employee, management make you feel comfortable like home magnificent all around well recommend to any

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DealerRater Dec 3, 2022

Very good customer service and especially to my Service writer Jonathan always willing to help and serve

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Facebook Dec 2, 2022

From the time I drive up to ask where the service department was located, Mr Wendell was so friendly and professional as he gave me directions. Mr Rik who checked my car is was also friendly and professional. He told me my work work take about an hour and it did. He has the coolest Harley wedding band. Everyone I encounter that day was so friendly. Customer Service was a 10. Thanks so much.

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DealerRater Dec 2, 2022

Good service will recommend to friends family anybody pray it continues to receive good service and buy more cars n the future

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Facebook Dec 2, 2022

Just had my first service completed. Scheduled an appointment and was greeted with nothing but professionalism. In and out in 45 minutes. 10/10.

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DealerRater Dec 1, 2022

John Holman is a really good saleman I will definitely be sending people his way

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DealerRater Dec 1, 2022

Always receive great service from Edwards Downtown. Whether we are dealing with a heavy diagnosis or something as simply as an oil change, we head to Edwards with all our GM products.

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DealerRater Nov 29, 2022

Excellent all the way around. Ellen Coleman was awesome with communicating and getting service done expeditiously.

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DealerRater Nov 28, 2022

They checked my car & found the problem with battery. They installed a new battery Tuesday.

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Facebook Nov 24, 2022

Great service and in a timely manner

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DealerRater Nov 24, 2022

I bring my 2 GMC's here because I have trusted these guys for years.

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Facebook Nov 23, 2022

I went in for an oil change and the process was painless. I scheduled online, checked in on time and was done in about 45 minutes. I waited on my vehicle in a very clean waiting room. the service tech was very courteous and professional and explained everything involved in the check up.

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Facebook Nov 22, 2022

they were very nice first time to use them.

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DealerRater Nov 22, 2022

An easy customer friendly business. Jon Holman did a great job with his courtesy and compassion.

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DealerRater Nov 19, 2022

Great customer service! everyone there was very nice and helpful, and the waiting area was nice and clean.

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DealerRater Nov 18, 2022

George was very knowledgeable and easy to work with. The process was incredibly smooth from start to finsh - overall EXCELLENT service!

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Facebook Nov 17, 2022

Edward's prices were great on the vehicles compared to other car dealerships in the surrounding area.

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DealerRater Nov 17, 2022

Successfully Completed oil change and tire rotation and took care of a recall item at same time.

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DealerRater Nov 17, 2022

Great service writer- Craig - will continue to come back and get my vehicles service again and again

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Facebook Nov 16, 2022

Everyone at Edward’s went above and beyond getting my Tahoe rolling again. Thumbs up to their service department.

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DealerRater Nov 15, 2022

The receptionist was very courteous, The technician also was very informative Service was quick And professional.

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Facebook Nov 12, 2022

good service department . and reasonable prices

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DealerRater Nov 12, 2022

Excellent. Would recommend to anyone. Very good service. Helped make the process easy and fun for everyone.

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DealerRater Nov 11, 2022

This dealership made my buying experience a very good one. The staff treated me with kindness and professionalsm. I will recommend them to all me friends

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Facebook Nov 10, 2022

Great Service Department.

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DealerRater Nov 10, 2022

I will come back my car is running great everybody wants to buy it not selling

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DealerRater Nov 9, 2022

Wonderful experience, work was done really quickly! Staff was amazing and customer service was impeccable.

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DealerRater Nov 9, 2022

My service experience was awesome.. Thanks Craig for a great job and on time and on budget.

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Facebook Nov 9, 2022

The price was my determining factor to have my 2018 Silverado serviced downtown very pleased!

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DealerRater Nov 8, 2022

They were very good and did the job very efficiently and quickly and over all good

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