Customer Testimonials
Love all my people at Edwards Chevrolet downtown.
Good customer service a good service writer and nice people with good work experience thanks
My experience was Top notch. Everybody was extremely friendly. I felt comfortable explaining my issues.
Good service quality work nice intelligent people completed the job. Pure professional work. Completed the job correctly.
good customer service when I take my car to be service, and each time I purchased a car the salesman was wonderful George and Don. thanks ❤️
Great team and great service!
My service manager,Ellen was quite helpful not to mention the mechanic and transport driver that took me home. I am really appreciative of the attention and time given not only to me but my vehicle as well! Great service department!
wonderful service! Always a pleasure
Friendly Professional Prompt and Reasonable. Knowledgeable technicians and the intake process is impeccable. Thanks for making the car experience enjoyable
great service everyone was helpful.
The dealer did everything to help me find exactly what my wife wanted.friendly and helpful.
Both George and Joe were absolute professionals! Would purchase from Edward's Chevrolet again if they were the representatives I would work with. Thank you for the great experience in most part because of them.
Hi! This is Louis. I purchased the car. I have purchased 5 cars from Edward's Downtown.
Amazing service 👍👍 fast, friendly, and helpful.
EC was efficient in taking care of my car and ensuring the required maintenance was performed. Team was polite and attentive.
$125 for an oil change is crazy with no tire rotation and you are no longer able to choose the person who services your vehicle...not happy at all
Verry courteous and professional. Did job very well. Completed on time.would recommend to anyone.
I've enjoyed doing business with Edwards Chevrolet. They are kind, and I love my new car.
They let you know exactly what you need and all the things that you need and they have great tone of boys and great conversation I will always be there price just a little steep but it'll be okay 👍
Excellent service I received. And will tell my friends about my experience. I'm enjoying my new ride.
Great dealership with great customer service. Ellen Edwards is a great service adviser and always keeps you informed of the progress of service being done.
Very nice , they really wanted to sell me a truck, other dealerships were not helpful! We fall done a great job. Would recommend Edwards to anyone who needs a vehicle.
Excellent experience George Cambell out did his self great great salesman . Brought the car to us no one does that now days made my wife feel like a super star . Ricky smith went above and beyond to take care of a couple of issues and Daniel Martin the mechanic who took a personal interest in fixing the issues with the suburban. And did an excellent job. Edwards Chevrolet down town is the place I will send all of my friends and business associates to purchase their vehicles from now on thank y’all for taking care of us this is ...
Johnathan Holman is an awesome salesman. Our vehicle purchasing experience was wonderful !!! They are great!!
Customer centered service is second to none!
Edward's chevrolet is the place to go when you want your vehicle repaired correctly
They are very good at service job. My car is enjoyed being safe drive. Great service with great attention to detail. Took care of my needs and my vehicle
Super sales and service department. Very friendly and courteous staff. Great selection of new and used cars.
Extremely pleased with the service received. Rick took really good care of me and my repair was completed a day ahead of schedule. Would highly recommend to anyone with a GM vehicle.
I’m really enjoying my encore and thank you VERY MUCH to Mr. Rodney Burnes
the staff n workers r very nice they got me taken Care of with my car I highly recommend them to anybody go n get a Chevrolet
Edward Chevrolet has been around for years I have never did business with them before until I purchase my new Silverado the service was top tier been missing out for years
Very professional and personable. I appreciate Thaddeus for taking time and be patient. His willingness to provide the best customer experience will be the reason why I will be a return customer.
The best Edwards in BHam. I drive all the way from Chelsea (30-35 min) for their customer service!!
Great service with great attention to detail. Took care of my needs and my vehicle
Verify professional helpful and had the repair completed in a timely manner. Im a repeat customer
good people doing their job to put you in the car your wanting
Do good clean job and in a safe environments
I think this dealership is very under handing making repairs to people car that the parts don't need to replace,I will not recommend this dealership to any I was quoted a price quoted a price and have the quote in writing then when they finish my car they added another $150 on to the price that was very deceiving and very underhanded
Great service I make an appointment for 7am they take care of and usually my truck is serviced within the hour
The service at Edwards Chevrolet was excellent. Communication was excellent. Repaired my vehicle in a timely fashion.
Super nice folks! Excellent customer service!
Service was great and on time. Craig was very professional and kept me informed on repairs needed
The service was excellent and I will recommend Edwards Chevrolet Downtown location to my family and friends.
I’ve purchased 3 new trucks in the past 3 years. I always receive prompt professional service without all the hassle that most car dealerships put you through. I purchased all 3 of the new trucks from George Campbell and he is hands down the best car salesman that I’ve every dealt with.
Will coleman was great. He was determined and very patient. Overall everybody had excellent customer service.
Excellent service that was done on my vehicle and courteous service.
friendly service. Johnathan is an exceptional considerate salesman. I will definitely send my friends to him for their car buying needs!
excellent work done on my car and good customer service.
Great customer service was provided by the service department and repairs were completed in a timely manner
professional courteous service. Prompt. purchased my car in March 2022, Tyrone Silmon was on his way to a meeting and paused to say Hello. Hot fresh coffee!
They are very timely and very professional
It needs a new look, I believe it will attract more customers. Also a larger selection of vehicles
The people who work there are ALWAYS kind, knowledgeable, respectful and caring.
fast, convenient and courteous service
Yes, I would recommend Edward's Chevrolet because they are convenient location for me. My car was service at the time of the appointment and the price was reasonable. Great customer service everyone was courtesy and friendly. Great experience 👍
This is a great dealership wouldn't take my car no where else everyone is so friendly
The best service I’ve had from any dealership 👍
Its convenient service people are helpful, mechanics are skilled and I will definitely come back
The staff was very friendly and extremely efficient. I app reacúñate their attention to detail
WENDELL WAS AWESOME!!!WE WERE TAKEN GOOD CARE OF! WENDELL GOT US A CAR WE WANTED AT A GREAT PRICE!!
Very friendly and accommodating! We had an appt to look at a specific vehicle and Mr Holman had the vehicle ready and waiting and even already had a route mapped out! Very kind and patient and courteous! Would highly recommend Mr Holman and this dealership!
Wendell was amazing! the customer service was outstanding! I would go back and buy another!
Everything went good. I don't think I will be able to afford a 100 oil change.
Whenever I needed my vehicle repaired or just an oil change Edward's chevrolet is the first place I think of that does an outstanding job
Timely, very friendly , no pressure about needed repair., showed me the worn out part , suggest what it does and why it needed replacing.
I don’t live in Birmingham and called this dealership asking them to find a new car for me. It took George many hours and such expertise to track one down and get it to me, but George’s persistence and professionalism won the day!
Everyone was very helpful and nice. Terrence Wray and George Campbell made the experience easy. I would definitely recommend this dealership to family and friends
I really appreciate how intentional this dealership is. Ellen was great with my service last week.
Rodney Burnes took extra Time and Courtesy showing us all the features and details for our new truck. Rodney gave us extra care and attention to what we asked for. I haven’t had a truck for 26 years. I’ve been shopping for a new vehicle over several months. I would highly recommend Rodney and Edwards Chevrolet. I was looking for a trail boss and the same day I contacted Edwards Chevy they went and picked the one I wanted and brought it to the location for my visit. We ended up with the 2023 trail boss. I completely love it . ...
Great kind staffing,employee, management make you feel comfortable like home magnificent all around well recommend to any
Very good customer service and especially to my Service writer Jonathan always willing to help and serve
From the time I drive up to ask where the service department was located, Mr Wendell was so friendly and professional as he gave me directions. Mr Rik who checked my car is was also friendly and professional. He told me my work work take about an hour and it did. He has the coolest Harley wedding band. Everyone I encounter that day was so friendly. Customer Service was a 10. Thanks so much.
Good service will recommend to friends family anybody pray it continues to receive good service and buy more cars n the future
Just had my first service completed. Scheduled an appointment and was greeted with nothing but professionalism. In and out in 45 minutes. 10/10.
John Holman is a really good saleman I will definitely be sending people his way
Always receive great service from Edwards Downtown. Whether we are dealing with a heavy diagnosis or something as simply as an oil change, we head to Edwards with all our GM products.
Excellent all the way around. Ellen Coleman was awesome with communicating and getting service done expeditiously.
They checked my car & found the problem with battery. They installed a new battery Tuesday.
Great service and in a timely manner
I bring my 2 GMC's here because I have trusted these guys for years.
I went in for an oil change and the process was painless. I scheduled online, checked in on time and was done in about 45 minutes. I waited on my vehicle in a very clean waiting room. the service tech was very courteous and professional and explained everything involved in the check up.
they were very nice first time to use them.
An easy customer friendly business. Jon Holman did a great job with his courtesy and compassion.
Great customer service! everyone there was very nice and helpful, and the waiting area was nice and clean.
George was very knowledgeable and easy to work with. The process was incredibly smooth from start to finsh - overall EXCELLENT service!
Edward's prices were great on the vehicles compared to other car dealerships in the surrounding area.
Successfully Completed oil change and tire rotation and took care of a recall item at same time.
Great service writer- Craig - will continue to come back and get my vehicles service again and again
Everyone at Edward’s went above and beyond getting my Tahoe rolling again. Thumbs up to their service department.
The receptionist was very courteous, The technician also was very informative Service was quick And professional.
good service department . and reasonable prices
Excellent. Would recommend to anyone. Very good service. Helped make the process easy and fun for everyone.
This dealership made my buying experience a very good one. The staff treated me with kindness and professionalsm. I will recommend them to all me friends
Great Service Department.
I will come back my car is running great everybody wants to buy it not selling
Wonderful experience, work was done really quickly! Staff was amazing and customer service was impeccable.
My service experience was awesome.. Thanks Craig for a great job and on time and on budget.
The price was my determining factor to have my 2018 Silverado serviced downtown very pleased!
They were very good and did the job very efficiently and quickly and over all good